SHIPPING & RETURN
SAME DAY DELIVERY- Please call our customer service team for custom- same day delivery.
PICK UP: free of charge
LOCAL DROP OFF: $14.99
ALL POSTAGE AUS POST EXPRSS 1-2 DAYS: $14.99
Express Post Network- Covers 80% of Australian business addresses, private addresses and Post Office boxes.
Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas next day delivery service is not guaranteed.
Rentals can be returned in person or via post.
In person: If you collected a dress at a boutique, please return it to the store where you collected it.
Mail: Your rental item is due for return on the last day of your booking. We recommend sending return parcels via express post with tracking as we are not liable if your return is not received at our address. If you choose to mail your item back to us, please send us the tracking number and ensure the item will be received on the last day of your booking, to avoid late fees.
If your parcel goes missing you will be required to provide two pieces of documentation; a proof of delivery at our registered address and a scanned image of the signature obtained upon delivery. If you cannot provide this information, Rent My Closet will not be held accountable for any losses.